Use this section to find information on the FAQs for Macquarie Dictionary Online

Click on the links below to toggle the view of information for each FAQ.


Q. How much does it cost to subscribe to the dictionary online?

An individual subscription for both the Macquarie Dictionary and Thesaurus is $49.99. An individual subscription for just the Macquarie Dictionary is $39.99. Pricing for institutional subscriptions starts at $99.00. Please visit our subscription page for further information. All prices are per annum and inclusive of GST.



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Q. Do you offer a student discount on subscriptions?

We do not offer student discounts for individual subscriptions as many schools and universities with an institutional subscription already receive discounted pricing. Please check with your school or university library whether they have an account with us and can provide you with access.



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Q. Do you offer a publisher discount on subscriptions?

We offer a 30% discount to publishers who are part of the APA and who take out a company-wide subscription. Please contact us for further information.



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Q. I have a promo code. How do I redeem this?

Macquarie Dictionary promo codes can offer discounted subscriptions or free subscription months. You can redeem your promo code by clicking here.



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Q. I’d like to extend my free trial of the Dictionary Online

Please contact us with your full name if you are interested in extending your free trial subscription.



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Q. I am having trouble signing in to the Dictionary. How do I log in?

To sign into your Macquarie Dictionary subscription please press the ‘Sign in’ link at the top of the screen and enter your username and password into the pop up box. Your username and password are your chosen login details that were set up at the time of your registration.

Login example

Please note, the username and password fields are case sensitive.

If you can no longer remember your password, use the ‘Forgot your password?’ link on the Sign in form. A link to reset your password will be emailed to you directly.

If you are having trouble signing in, we suggest that you try the following:

  • Tick the ‘Keep me signed in’ box that appears in the 'Sign in' window so that you do not have to constantly login. The ‘Keep me signed in’ box will create a default session that is two weeks long.
  • Try logging out and logging back in. Making sure that you press the ‘sign out’ option rather than simply closing the tab or browser as this can cause the site to assume that you are logged in under a previous user session.
  • Clear your cache and browser history and then perform a hard refresh by pressing the Ctrl and F5 keys at the same time. This should refresh your browser and allow you to sign in.
  • Try resetting your password by using the ‘Forgot your password?’ link on the 'Sign in' window.

If you continue to have problems signing into your account please contact us



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Q. How do I update my password and/or username?

Individuals: Once you have signed in, click the 'My Account' link in the top right-hand corner of the screen. At the ‘Account’ tab you can edit your username by clicking ‘Edit details’ and edit your password by clicking ‘Edit password’.

To reset your password without signing in, use the ‘Forgot your password?’ link on the 'Sign in' window. A link to reset your password will be emailed to you directly.

Institutions: Administrators can update login details and access methods in My Account. Shared login details can be edited at the ‘Access’ tab and admin details can be edited at the ‘Account’ tab. If you need to update your IP addresses, please contact us. Please see Using My Account for more information. 



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Q. How do I log in to My Account?

Check out our guide on Using My Account for more information.



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Q. How do I update my contact / billing details?

Individuals: Once you have signed in, click the 'My Account' link in the top right-hand corner of the screen. You can edit your contact details under the ‘Account’ tab.

Institutions: Administrators can update their contact and billing details in My Account. Please see Using My Account for more information.



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Q. How do I renew my subscription? (Individual users)

If your subscription is due for renewal soon:  Sign in to the website and go to the My Account portal. On the ‘Subscription’ tab, a ‘Renew’ button will appear from 30 days prior to your renewal date. Click this button and follow the prompts to renew your subscription.

If your subscription has expired: Sign in the website as you usually would and you will automatically be directed to the renewal page. Follow the prompts to renew your subscription. If you have forgotten your details, use the ‘Forgot your password?’ link to retrieve your password on the 'Sign in' window.

subscription details



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Q. How do I renew my subscription? (Institution/Business)

Institutions/Business

If your subscription is due for renewal soon:  Institutions with less than 1000 users can renew their subscription via the My Account portal by visiting the ‘Subscription’ tab. A ‘renew’ button will appear here 30 days prior to renewal. Click on this and follow the prompts, making sure to update any subscription details along the way.

If an invoice is required prior to renewal, visit the ‘Request invoice’ tab and follow the prompts.

If you have more than 1000 users, Macquarie will automatically invoice you.

If your subscription has expired: Institutions with less than 1000 users can renew their subscription when logging in with the admin details, or request an invoice via the My Account portal.

Once you have logged in with your details you will automatically be taken to the renewal page. Please check that your contact details are still correct or update them as needed. You can also choose to upgrade to the Thesaurus as part of your subscription.

If you require an invoice visit My Account and request an invoice at the ‘Request invoice’ tab. Then follow the prompts to immediately renew your subscription, making sure to check that your contact details are still correct or update them as needed.

 



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Q. How do I renew my subscription? (School/University)

Schools

Schools with less than 2000 students can renew their subscription via the My Account portal by visiting the ‘Subscription’ tab. A ‘renew’ button will appear here 30 days prior to renewal. Click on this and follow the prompts, making sure to update any subscription details along the way.

If an invoice is required prior to renewal, visit the ‘Request invoice’ tab and follow the prompts.

If you have more than 2000 students, or if you are part of a group/consortia, Macquarie will automatically issue an invoice to you.

University

Macquarie will automatically issue an invoice to you for your renewal.

If you would like to request an invoice prior to renewal, login as the administrator to the My Account portal, visit the ‘Request invoice’ tab and follow the prompts.

 



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Q. How do I renew my subscription? (Public/State Library)

All public and state libraries can renew their subscription via the My Account portal by visiting the ‘Subscription’ tab. A ‘renew’ button will appear here 30 days prior to renewal. Click on this and follow the prompts, making sure to update any subscription details along the way.

If an invoice is required prior to renewal, visit the ‘Request invoice’ tab and follow the prompts.

If your library is part of a group/consortia, Macquarie will automatically issue an invoice to you.



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Q. How do I know when my subscription is going to expire? (all users)

In My Account, under the 'Subscription' tab, you will find a running record of how many days are left in your subscription. We will also email you 30 and 5 days prior to the expiry date to remind you about renewing.



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Q. How do I request an invoice prior to renewal? (All Institutional users)

If you require an invoice for your renewal you can request and pay this invoice online. The administrator will need to sign in to the My Account portal and go to the ‘Request invoice’ tab.  Follow the prompts to request your invoice ensuring that your subscription and contact information, such as the number of subscribers and your billing information, is up to date. Once your invoice request has been completed it will be sent to the Macquarie team for approval.

When your invoice has been approved we will notify you by email. Payment via credit card can be made through My Account at the ‘Subscription’ tab. Payment can also be made by EFT or cheque; payment details are included on the invoice in your My Account, which can be downloaded at the ‘Subscription’ tab.

(Please note this feature is not available for Individual users.)



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Q. Can I get a payment receipt and/or invoice for my transaction?

When you pay for your subscription online using a credit card, a payment receipt is automatically emailed to you shortly afterwards. For individuals who would like a copy of your invoice please contact us.

For institutions you can find and download a copy of your most recent invoice at the ‘Subscription’ tab in the My Account admin portal.



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Q. I received an email with my payment receipt, but have not received my username and password.

You should receive a separate email containing your registration details, but this email may have gone directly to the SPAM or Junk folder. Please check these folders in your email account. If you still have not received it, contact us.



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Q. How does a word get into the dictionary?

A. To earn a place in the dictionary, a word must prove that is has currency. That is to say, it has to turn up a number of times in a number of different contexts over a period of time. Read more.



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Q. How often is the website updated?

The dictionary online is updated twice annually in July and December with new words, phrases and definitions added. To see some of the additions from previous years, please visit our Word of the Year page.

We also make updates to the website throughout the year, including updating entries, adding additional content and resources, and other technical updates.

If there is something you would like to see updated or added to the website, let us know.



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Q. Are updates to the dictionary included as part of my subscription?

Yes, updates to the websites are included as part of your annual subscription. 



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Q. I just looked up a word in the dictionary and it’s missing. How do I do an advanced search?

If you are using the Dictionary Online, please see our search help to ensure you have searched the whole dictionary. We have features such as Wildcard and Fuzzy search which can be used to perform a more efficient search of the dictionary.

If you are using a print dictionary, we suggest checking if the word is in the online dictionary as this is the most comprehensive and up to date version available. In every dictionary range there is the complete version from which smaller and smaller dictionaries are carved out. For each of these smaller dictionaries the editor has to make hard decisions about what to leave out for reasons of space. 

If you still can’t find the word you’re looking for, you can suggest that we add it to the Macquarie Dictionary using our Suggest a word feature.



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Q. How do I read an entry?

Have a look at our section on Understanding an entry.



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Q. Why do some words in the dictionary appear in red?

The item that appears in red text in a dictionary entry matches the form of a word you have searched for. If that word is the headword, then that will be in red. For example, if you search on the term ‘eye’ then the headword ‘eye’ will appear in red.

The left-hand section lists entries where the term appears either as the headword (eye), as part of the headword (apple of the eye), as part of a phrase definition (blink -- in the blink of an eye), or as a variant. When you click on any of these results, ‘eye’ will show in red to highlight its position, making it easier to locate within an entry.

Similarly, in the thesaurus, the red text helps you find a word within the strings of synonyms. After clicking in the left-hand section on the keyword that best suits the sense you are after, the red text highlights the position of your search term.



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Q. Are trademarks in the dictionary?

A. The Macquarie Dictionary is a record of Australian English – the English spoken by the Australian community. In some cases, the name of a product or service which started out as a trademark has, over time, been applied by that community more generally, to similar products or services. When it can be clearly established that this process has taken place, the term warrants an entry in the dictionary. Words such as this, which have senses which are derived from trademarks, have this information, where it can be ascertained, noted in the etymology.

It should be noted that the presence or absence of indication of this derivation should not be regarded in any way as affecting the legal status of any trademark.



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Q. How do I access the Macquarie Thesaurus?

You can search the Macquarie Thesaurus by selecting it above the search field.

thesaurus search

You can also select your results once they have come through.

thesaurus search results

For more information, see our guides About keywords and Finding words. You can also see a List of keywords before you search the Macquarie Thesaurus.



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Q. How can I print from the Dictionary Online?

Macquarie Dictionary Online web pages will print as they appear on the screen, which includes the search box at the top of the page. 

To print, you can either right-click and press 'print' or use the print screen function.



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Q. Is this content protected by copyright?

Content contained in the databases and other sections on this site, and in Macquarie print editions is the copyright of Macquarie Dictionary Publishers, an imprint of Pan Macmillan Australia Pty Ltd. 



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Q. What is copyright?

Copyright is the exclusive right, granted by law for a certain term of years, to make and dispose of copies of, and otherwise to control, a literary, musical, dramatic, or artistic work. Symbol: ©



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Q. Can I reproduce content?

Users may view the content contained in this database and/or print editions and may print, download or email selected content for the purposes of research, private study, criticism or review under the 'fair dealing' provision of the Copyright Act 1968. Should you wish to copy in excess of the permitted limit, or reproduce content in a publication, please email Macquarie Support requesting permission for the use of this content. Please include the content you wish to use, as well as the manner, context and format proposed for its use. Macquarie will review your request.

If content is to be used for any purpose excluding research, private study, criticism or review under the 'fair dealing' provision of the Copyright Act 1968, you must obtain permission from Macquarie Dictionary Publishers, an imprint of Pan Macmillan Australia Pty Ltd. Please include the content you wish to use, as well as the manner, context and format, title, RRP and print run (if applicable) proposed for its use. Macquarie will review your request.



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Q. How do I acknowledge or reference Macquarie content?

Content from Macquarie Dictionary Online must be acknowledged and include the title, year the information is accessed, the publisher and the site web address.

Example: Macquarie Dictionary Online, 2016, Macquarie Dictionary Publishers, an imprint of Pan Macmillan Australia Pty Ltd, www.macquariedictionary.com.au

Content from print editions must be acknowledged and include the title, year of publication and the publisher.

Example: Macquarie Dictionary Concise Sixth Edition, 2013, Macquarie Dictionary Publishers Pty Ltd

Different referencing styles may be used as long as the information above is present.



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Q. Do you have a comprehensive list of proofreading marks?

The First Edition of the Macquarie Dictionary contained proofreading marks however they were removed for later publications.

Presently, you can find proofreading marks listed in the Australian Style Manual, published by the Australian government.



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Q. How can I get usage stats for our institutional subscription?

Usage stats are now available to you at the My Account portal. To view them, follow the steps below:

  • Go to www.macquariedictionary.com.au
  • Click on Sign in or Sign in Admin
  • Enter your admin login details
  • Click on My Account link at the top right of the page
  • Navigate to 'Usage stats' using the light green tabs
  • Select the dates you’d like to view stats for in the filter. A general summary will appear at the top of the page that provides a monthly breakdown. You can download and save these stats by clicking the green 'CSV Totals Export' link
  • To see the words searched and pages viewed for a particular period, narrow your search in the filter to a fortnight. When the resutls load, click on the green 'Subscription Search Log' link or the 'Subscription Page View' link for the dropdown to appear. At the bottom of each section there is an 'export' option to download and save the stats

If you are experiencing issues accessing your stats please reduce the time frame you are filtering the stats by. If you continue to face difficulties, please contact us

Additional information about using My Account can be found here.



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Q. Can I set up IP access if I have a proxy server?

Proxy servers act as a buffer between the user and the internet and perform a range of functions such as storing frequently used data in a cache to speed access, imposing restrictions on access to some users, or hiding IP addresses to ensure anonymity. You will need to let the Macquarie Dictionary team know if your institution uses a proxy server, what IP address it is and how many computers the proxy covers.  

EZproxy: Macquarie Dictionary is a secure website and uses https protocol. Secure Socket Layer (SSL) is the technology used to provide secure network access for protocols such as https. Unfortunately, SSL features in EZproxy may be disabled by default. As a result, some EZproxy servers will need to be reconfigured for SSL.



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Q. What stanza or set-up details do I use for an EZproxy server?

A. Based on your version of EZproxy, the following stanzas are recommended for optimum performance from our website.

# EZproxy V6.0.8 and Before

T Macquarie Dictionary Production

HTTPHeader X-Requested-With

HTTPHeader X-CSRFToken

URL https://www.macquariedictionary.com.au

HJ https://macquariedictionary.com.au

DJ https://macquariedictionary.com.au

HJ https://www.macquariedictionary.com.au

DJ https://www.macquariedictionary.com.au

 

# EZproxy V6.1 and Later

T Macquarie Dictionary Production

HTTPHeader -request -process X-Requested-With

HTTPHeader -response -process X-Requested-With

HTTPHeader -request -process X-CSRFToken

HTTPHeader -response -process X-CSRFToken

URL https://www.macquariedictionary.com.au

HJ https://macquariedictionary.com.au

DJ https://macquariedictionary.com.au

HJ https://www.macquariedictionary.com.au

DJ https://www.macquariedictionary.com.au

 



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Q. Is the Dictionary available as an ebook?

We do not offer the dictionary in ebook format.

The Macquarie Atlas of Indigenous Australia is available as a fixed layout ebook and can be purchased from the iBooks store or Kobo.

Susan Butler's book The Aitch Factor is available as an ebook from Pan Macmillan Australia or your preferred ebook retailer.

If you are interested in a digital version of the dictionary that does not require an internet connection, please see our range of apps available for iOS. To see the full range, check out our Shop page or go directly to iTunes App Store.

 



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Q. Do you have any iOS apps?

Yes, we have a range of apps available for iOS operating systems, including the Complete, Concise, Aussie Slang and School Dictionaries. To see the full range, check out our Shop page or go directly to the iTunes App Store.



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Q. Do you have any Android apps?

We did previously have apps for Android available for sale, however with the release of Android update 5.0 L we found compatibility issues with a number of devices.

Due to these compatibility issues all Android apps have been removed from sale. Unfortunately, at this time we cannot advise of any plans to be made with the Android range.

Please contact us if you have any further queries.



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